Safety & Insurance

YOUR SAFETY IS OUR
PRIORITY

Clear guidelines, vehicle care and support so every GiGo partner can work confidently.

Safety Measures

Practical steps we take for every partner and every vehicle.

Helmet & Road Safety

Partners are guided on mandatory helmet use, traffic rules and safe riding practices during orientation.

EV Vehicle Checks

Regular battery health, brake and tyre checks to keep the fleet road-ready and reliable.

Partner Screening

Document verification and basic orientation before platform activation.

24×7 Support

GiGo team available for operational issues, breakdowns and on-road assistance coordination.

Zone Guidance

Clear guidance on high-demand zones and safer routes within Greater Noida & NCR.

Clear Processes

Transparent rules for vehicle handover, return and issue reporting — no hidden surprises.

Insurance

Vehicle & Partner Coverage

GiGo works with electric vehicles that are maintained for daily commercial use. Coverage details (third-party / comprehensive) depend on the specific vehicle and arrangement and are shared clearly at the time of onboarding.

Vehicle-related insurance status is communicated during deployment.
Partners are guided on what is covered and what is partner responsibility.
Any incident must be reported immediately to GiGo support for proper handling.
Platform-level partner protection (where applicable) is as per the respective platform’s policy.

Important Notes

Always wear a helmet and follow traffic rules.
Report accidents or damage immediately.
Do not use the vehicle for personal non-delivery purposes if restricted under agreement.
Keep emergency contacts of GiGo team saved.

In Case of Emergency

Ensure Safety

Move to a safe location. Call emergency services (112) if needed.

Inform GiGo

Call / WhatsApp GiGo support immediately with location and details.

Follow Guidance

Our team will guide next steps for vehicle, documents and platform update.

Support: +91 76682 14271

YOUR SAFETY IS OUR PRIORITY