GiGo Logistics

TERMS &
CONDITIONS

Last updated: August 2026

1. Acceptance of Terms

Welcome to GiGo Logistics. These Terms & Conditions (“Terms”) govern your use of our website (gigologistics.in), any application forms, and your engagement with us as a prospective or active delivery partner.

By accessing this website, submitting an application, or otherwise interacting with GiGo Logistics, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use our website or submit an application.

We may update these Terms from time to time. The revised version will be posted on this page with an updated date. Continued use after changes constitutes acceptance of the updated Terms.

2. About GiGo Logistics

GiGo Logistics is a Greater Noida based company that hires, trains and deploys delivery partners exclusively on electric vehicles. We support hyperlocal platforms such as Blinkit, Zomato and other similar platforms by providing trained EV delivery capacity across Greater Noida and NCR.

Important: GiGo Logistics is not Blinkit, Zomato or any other delivery platform. We are an independent logistics and partner-supply company. Platform rules, order allocation, payouts, ratings and account management are governed entirely by the respective platforms. Any dispute related to platform operations must be raised with that platform.

3. Eligibility

To apply as a delivery partner, you must:

  • Be at least 18 years of age
  • Hold a valid driving licence as required for two-wheeler operation under Indian law
  • Be legally eligible to work in India
  • Provide true, complete and accurate information in the application form and during onboarding
  • Be willing to operate on electric vehicles as per our model and platform requirements

We reserve the right to refuse or discontinue engagement if eligibility criteria are not met or if false information is provided.

4. Partner Applications

Submitting an application through our website or any other channel does not guarantee selection, onboarding or allocation of work. Applications are reviewed based on operational needs, document verification, location, vehicle readiness and other internal criteria.

We may contact you by phone, WhatsApp or email for further steps. Response times may vary. We are not obligated to provide a reason for non-selection.

You agree that any information you submit is true and complete. Providing false, incomplete or misleading information may result in rejection or immediate termination of engagement without notice.

5. Onboarding, Training and EV Deployment

If selected, you may be required to complete orientation or training covering platform usage, safety, customer handling and electric vehicle care. EV deployment (where applicable) is subject to availability, documentation and our internal processes.

Ownership, custody and responsibility for any vehicle provided or facilitated by us will be governed by a separate agreement or understanding at the time of allocation. You must use the vehicle only for authorised delivery work and maintain it as instructed.

We do not guarantee continuous availability of vehicles or uninterrupted work. Operational needs, platform demand and other factors may affect allocation.

6. Platform Activation and Operations

Platform registration, KYC, account activation and ongoing order work are subject to the terms, policies and technical systems of the respective platforms (Blinkit, Zomato, etc.). GiGo Logistics assists with onboarding support but does not control platform decisions.

Earnings, incentives, order volume, ratings and account status depend on platform algorithms, customer feedback, your working hours, location and platform rules. GiGo Logistics does not guarantee minimum earnings, minimum orders or continuous work.

Any suspension, penalty or deactivation by a platform is between you and that platform. We may assist with guidance where possible, but we are not liable for platform-side actions.

7. Partner Conduct and Responsibilities

As a delivery partner associated with GiGo Logistics, you agree to:

  • Follow all applicable traffic laws, safety norms and local regulations
  • Treat customers, restaurant staff and platform personnel with respect
  • Handle orders carefully and complete deliveries as per platform instructions
  • Maintain the electric vehicle in good condition and follow battery care guidance
  • Not misuse company or platform systems, accounts or branding
  • Not engage in fraud, order manipulation, or any illegal activity
  • Inform us promptly of any accident, document expiry or change in contact details

Violation of these responsibilities may result in removal from our network and, where relevant, reporting to the platform.

8. Fees and Payments

Any joining fee, vehicle-related charges, security deposit or other amounts (if applicable) will be clearly communicated before you commit. We follow a transparent process and do not charge hidden fees.

Platform payouts are handled by the respective platforms according to their payment cycles and policies. GiGo Logistics is not responsible for delays or disputes in platform payments unless specifically agreed in writing for a particular arrangement.

9. Intellectual Property

All content on this website — including text, logos, design, graphics and layout — is the property of GiGo Logistics or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, modify or distribute any content without our prior written permission, except for personal, non-commercial viewing of the website.

10. Limitation of Liability

To the maximum extent permitted by law:

  • GiGo Logistics is not liable for platform-side decisions, including but not limited to order allocation, payouts, ratings, suspensions or account termination
  • We do not guarantee minimum income, continuous work or specific working hours
  • We are not liable for accidents, traffic violations, or losses arising from your operation of a vehicle or performance of deliveries, except where required by mandatory law
  • Our total liability arising from any claim related to the website or engagement with us shall be limited to the amount (if any) paid by you to us in the three months preceding the claim, or ₹5,000, whichever is lower
  • We are not liable for indirect, incidental, consequential or punitive damages

11. Indemnity

You agree to indemnify and hold harmless GiGo Logistics, its directors, employees and agents from any claims, losses, damages, costs or expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of law, your misuse of vehicles or platforms, or any third-party claim related to your delivery activities.

12. Termination

Either party may discontinue the engagement at any time, subject to any specific agreement regarding vehicle return, dues or notice period. We may suspend or terminate your association immediately if you breach these Terms, provide false information, engage in misconduct, or if required by a platform or by law.

Upon termination, you must return any company property (including vehicles, if applicable) and settle outstanding dues as per the applicable arrangement.

13. Website Use

You agree to use this website only for lawful purposes. You must not attempt to gain unauthorised access to our systems, introduce malware, scrape content in bulk, or interfere with the website’s operation.

Website content is provided for general information. We try to keep information accurate but do not warrant that all content is complete, current or error-free. Services, processes and contact details may change without prior notice.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any dispute arising out of or in connection with these Terms or your engagement with GiGo Logistics shall first be attempted to be resolved amicably through discussion.

If not resolved, the dispute shall be subject to the exclusive jurisdiction of the competent courts in Greater Noida / Gautam Buddha Nagar, Uttar Pradesh.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect.

16. Contact

For questions about these Terms & Conditions, please contact us:

GiGo Logistics
Email: contact@gigologistics.in
Phone / WhatsApp: +91 76682 14271
Headquarters: CD 91, Block C, Ansal Golf Link 1, Pari Chowk, Greater Noida, Uttar Pradesh – 201310
Corporate Office: JS Elite, Sector 134, Wazidpur, Near Prathmik Vidyalay, Greater Noida / Noida